Privacy Policy for RayKonet

Last Updated: August 10, 2024

1. Introduction

Welcome to RayKonet ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, RayKonet (the "App"). Please read this privacy policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

For any questions or concerns regarding this policy, please contact us at info@raykonet.com.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily give to us when you register with the App.

Financial Data

Data related to your payment history. We do not store your payment method details. All payment data is encrypted and handled by our secure payment processors.

Location Information

We collect your location information in the background while you are using the App to provide location-based services. You may disable location tracking at any time in your device settings.

Device Data

Information automatically collected about your device, such as your device ID, operating system, and model.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

4. Disclosure of Your Information

We do not share your information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Our third-party service providers are Google Analytics, Firebase and Paystack

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We use encryption to protect your financial data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention and Deletion

We will retain your personal information for as long as your account is active or as needed to provide you services and to comply with our legal obligations.

We retain your data for as long as your account is active and for 90 days after account deletion.

You may request the deletion of your data at any time by contacting us at info@raykonet.com.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RayKonet
info@raykonet.ng